Privacy policy
Last updated: April 2026
This privacy policy explains how Bianca Doma, managed by Estia Hospitality, the operator of biancadoma.gr ("we", "us", "our"), handles any information collected when you visit our website.
1. What data we collect
We collect only anonymised usage data through Google Analytics (cookies _ga, _gid, _gat). This includes pages visited, time on site, and referral source. IP addresses are anonymised before transmission. We do not collect your name, email address, payment details, or any other personal identifiers through this website.
We do not operate a contact form, newsletter, or live chat. If you choose to email us at biancadoma26@gmail.com, we will retain your message only for the purpose of responding to you.
2. Booking engine (Orion PMS)
Our website contains a hyperlink to the Orion PMS booking platform at book.orionpms.net. When you click this link, you leave biancadoma.gr and any personal data you provide (name, contact details, payment information) is collected and processed solely by Orion PMS under their own privacy policy. We do not receive, store, or process any booking or guest data.
3. Legal basis for processing (GDPR)
We are based in Greece and comply with the EU General Data Protection Regulation (GDPR). We process anonymised analytics data on the basis of our legitimate interest in understanding how visitors use our website, balanced against your privacy rights. You may withdraw consent at any time via the cookie banner or browser settings.
4. Data transfers
Google Analytics may transfer anonymised data to Google servers in the United States. This transfer is covered by Google's compliance with EU standard contractual clauses. No other data is transferred outside the EU by us.
5. Data retention
Google Analytics data is retained for 26 months (Google's default). Any email correspondence is deleted within 90 days of resolution.
6. Your rights (EU/EEA residents)
Under GDPR you have the right to access, rectify, erase, restrict, or object to processing of any personal data we hold. To exercise your rights, contact us at biancadoma26@gmail.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
7. Changes to this policy
We may update this policy. The "Last updated" date above will reflect any changes. Continued use of the site constitutes acceptance.
8. Contact
Bianca Doma (managed by Estia Hospitality) · Agiou Vasiliou, Koutouloufari 700 14, Hersonissos, Crete, Greece
Email: biancadoma26@gmail.com
Terms of service
Effective from: April 2026
By accessing biancadoma.gr, managed by Estia Hospitality ("we", "us", "our"), you agree to these terms. If you do not agree, please do not use this website.
1. Use of the website
This website provides general information about our accommodation services. You may browse freely. Bianca Doma is an adults-only property; guests must be 16 years of age or older to stay at the property.
2. No bookings on this website
We do not process reservations, payments, or collect guest information on this website. All bookings are handled exclusively by Orion PMS via an external hyperlink at book.orionpms.net. Any reservation is a direct contract between you and Orion PMS. We are not liable for cancellations, availability errors, payment issues, or any other matter arising from the booking platform.
3. Intellectual property
All content on this website — including text, photographs, and logos — is owned by or licensed to Bianca Doma. You may not reproduce, distribute, or use any content without our prior written permission.
4. Limitation of liability
This website is provided "as is". To the fullest extent permitted by Greek and EU law, we exclude all liability for indirect, incidental, or consequential loss arising from your use of this website or the Orion PMS platform.
5. Governing law
These terms are governed by the laws of Greece. Any disputes shall be resolved in the courts of Iraklio, Crete.
6. Changes
We may update these terms at any time. Continued use of the website constitutes acceptance of the revised terms.
7. Contact
Bianca Doma (managed by Estia Hospitality) · Agiou Vasiliou, Koutouloufari 700 14, Hersonissos, Crete, Greece · biancadoma26@gmail.com
Cookie policy
Last updated: April 2026
This policy explains how Bianca Doma, managed by Estia Hospitality, uses cookies on biancadoma.gr.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site so we can improve it.
Cookies we use
- Strictly necessary cookies — these store your cookie consent preference. They are essential to the site's operation and do not require your consent.
- Analytics cookies (Google Analytics: _ga, _gid, _gat) — these collect anonymised information such as number of visitors, pages viewed, and traffic sources. IP addresses are anonymised. Data is sent to Google under standard contractual clauses. These cookies are only set if you accept analytics cookies via our cookie banner.
We do not use
- Advertising or marketing cookies
- Social media tracking cookies
- Session cookies for login or user accounts
Your choices (GDPR)
You can accept or reject analytics cookies via our cookie banner on your first visit. You may also:
- Disable cookies in your browser settings
- Opt out of Google Analytics via Google's opt-out add-on
Rejecting cookies does not affect your ability to browse the site or use the booking link.
Contact
Questions? Email biancadoma26@gmail.com
Disclaimer
Last updated: April 2026
General
The information on biancadoma.gr, managed by Estia Hospitality, is provided for general informational purposes only. While we strive for accuracy, we make no warranties about the completeness or reliability of the content.
External booking link
Our website contains a hyperlink to Orion PMS, an external booking platform at book.orionpms.net. We have no control over its content, availability, or operations. Clicking this link takes you away from our website. We are not responsible for any loss or damage arising from your use of that platform. This link is not an affiliate link — we do not earn commissions on bookings.
No professional advice
Nothing on this website constitutes legal, financial, or travel advice. Please consult appropriate professionals for your specific situation.
Limitation of liability
To the fullest extent permitted by Greek and EU law, Bianca Doma shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or the Orion PMS platform.
Contact
Bianca Doma (managed by Estia Hospitality) · Agiou Vasiliou, Koutouloufari 700 14, Hersonissos, Crete, Greece
Email: biancadoma26@gmail.com